To:
Mr. Andaru Muhammad P.
Customer Service Manager
Good Electronics
Boulevard Street Kelapa Gading
Jakarta
Dear Sir,
I am writing this letter to make complaint regarding the
product that I purchased recently. I bought a washing machine with serial
number no. 1011.3838 and product model no. 9876.432 from one of your outlet
in Boulevard Street Kelapa Gading,
Jakarta.
The product did not work properly. Its water player cannot
move and when it operates the machine became very hot quickly. I have lodged a
complaint on your customer service center, but there is no respond or action
taken till now.
I have been a customer of your outlet for long, but this
incident made me disappointed with the service you provide. Therefore, I ask
want you to take an action to resolve this problem as early as possible. I
attached a copy of the bill and photos of the product.
Thank You
Sincerely,
Bella Nita Permatasari
